Craig Burns, Assistive Technology Specialist, at Easterseals Crossroads shows us a Tobii Dynavox Speech Case that is an iPad case that turns an iPad into a speech tablet that has integrated speaker to increase the volume when using the iPad as a speech device.Check it out here:Click here for additional information on the Tobii Dynavox Speech Case.Share this…TwitterFacebookPinterestLinkedInEmailPrint RelatedMonday Tech Tip: Tobii Dynavox Augmentative Communication DevicesMay 15, 2017In “Augmentative Communication”ATU300 – Episode 300! – Tobii Dynavox with Kelsey ReynoldsFebruary 24, 2017In “Assistive Technology Update”Eye tracking technologyApril 12, 2017In “Computers”
Podcast: Play in new window | DownloadAM326 – AbleRacer Adapted Ride-on Toy Car Hey there! Welcome to Accessibility Minute, your weekly look at Assistive Technology, those clever tools, and devices designed to help people who have difficulties with vision, mobility, hearing or other special needs! Wireless shut-off remote so you can ensure driver’s safetyPhysical e-stop button on the backA speed control knob so children can start out slow and speed up as they get used to drivingDifferent models and themes available such as Barbie Jeep, John Deere Tractor, Wonder Woman Jeep, and many more Visit AbleRacers.com to learn more.For more information, to read our blog, or to drop us a line, visit EasterSealsTech.com. That was your Accessibility Minute for this week! I’m Laura Medcalf with the INDATA Project at Easterseals Crossroads, in Indiana.Share this…TwitterFacebookPinterestLinkedInEmailPrint RelatedAbleRacers Ride-On Toy CarMay 16, 2019Similar postSwitch Adapted ToysNovember 2, 2009In “Assistive Technology Mobility”AbleNet Introduces Switch Adapted ToysMarch 23, 2011In “Products and Devices” According to the website’s description, “Adapted toy cars for children with disabilities gives them the tools to explore their environments, engage in physical and social activities, and most importantly, play!” All of AbleRacer’s Ride-on Toy Cars can be controlled by a standard assistive technology switch. Other features include: AbleRacer is a company on a mission “to provide accessible play for everyone.” One of their available products is their Adapted Ride-on Toy Car.
Apollo.io Brings on ClearSlide Co-Founder Jim Benton as CEO MTS Staff WriterJune 6, 2019, 9:30 pmJune 7, 2019 Apollo.io, the most intelligent data-first engagement platform for sales and marketing teams, announced that it has hired Jim Benton as CEO.Apollo offers an integrated platform for predictive prospecting, sales engagement, and actionable analytics. The platform allows clients to link existing CRMs such as Salesforce with proprietary data collected from more than 200 million prospects at 10 million companies – connecting sales teams with the right potential customers at the right time.Benton brings a wealth of sales and data experience to the Apollo.io team: from his time as an early employee at Evite.com, to leading partnerships at Ticketmaster.com and later scaling ClearSlide from a two-person company to a Series C funded, world-class GTM organization. ClearSlide raised a total of $89M in funding before being acquired by Corel in 2017.Marketing Technology News: FormAssembly’s New $10 Million Series A Funding Aimed at Helping Organizations Safely Navigate Data Collection in an Age of Regulation“Jim Benton brings to the table really singular know-how and insight, all earned from his time helping grow some very impressive companies,” said Apollo founder and COO Tim Zheng. “We know that Jim understands our vision for Apollo and we’re extremely excited to partner with him on this journey. We’re certain his enthusiasm, knowledge, and leadership will help steer Apollo towards an exciting future.”“We are thrilled that Jim is joining Apollo as its next CEO,” added Abhishek Sharma of Nexus Venture Partners, Apollo’s Series A lead investor. “He has vast experience in building and scaling teams, as well as a keen firsthand understanding of the pain points of sales professionals. Since we started working with Apollo, the business has quadrupled. It is a very exciting point in Apollo’s trajectory. Jim’s leadership will be invaluable as the company embarks on its next phase of growth.”The hire is another milestone in a run of successes for Apollo, a graduate of the winter 2016 Y Combinator batch. The company has received $9M in funding and was one of the few YC graduates profitable immediately upon leaving the accelerator. A recipient of the SOC 2 accreditation, this past month Apollo received the ISO 27001 certification, one of the most recognized information security standards that, prior to being awarded, requires a comprehensive review from an independent auditor.Marketing Technology News: Validity Receives Strategic Investment from Providence Strategic Growth and Silversmith Capital Partners, Completes Acquisition of Return PathBenton is equally enthused to partner with Apollo founders Tim Zheng, Roy Chung and Ray Li. “When I discovered Apollo late last year, I knew I had to meet the founders,” said Benton. “I sent them an email that said, ‘What you’re doing is spot on, and I’d love to come by and introduce myself.”“When you combine a remarkable team with a magical product that solves a large and expensive GTM problem, you no doubt have the chance to become one of the next truly special Silicon Valley companies. You have the chance to really help businesses around the world to connect their solutions with those that need them most.”Benton graduated from Santa Clara University with a degree in finance. He received his professional start at AT&T and is a regular speaker at conferences including the AA-ISP’s Inside Sales Conference and TechWeek.Marketing Technology News: 3Cinteractive Releases 4th Annual Mobile Loyalty Report, Highlighting Customer Demand for Conversational Experiences Apollo.iodata-first engagement platformfundingNewsSales EngagementY Combinator batch Previous ArticleCrimson Agility Receives Two Nominations from MagentoNext ArticleHow DOOH Analytics Are Changing the Marketing Playbook
About boost.ai About AbhishekAbout boost.aiAbout Abhishek boost.ai provides solutions to Scandinavian Banking, Finance, Retail, Transportation, Government, and Insurance – solutions that make headlines while boost.ai grows at a record rate.Now the company employs 40 ambitious individuals with the same goal: To deliver virtual assistants to all industries, enhancing all departments. Tell us about your role and the team/technology you handle at boost.ai.I work as Chief Data Scientist at boost.ai, a Norwegian software company specializing in conversational Artificial Intelligence. My role involves developing state-of-the-art algorithms for Natural Language processing and Natural Language understanding, as well as managing the Machine Learning team. I’m responsible for the machine work behind-the-scenes and building the backbone of our solution. Our work ensures that any customers interacting with a business (be it a bank, insurance company or telco) via one of our virtual agents get served correct and useful replies. We develop algorithms ranging from language detection, entity extraction, intent prediction, and our proprietary automatic semantic understanding.Why are B2B marketing teams steadily moving toward Applied Data Science for Sales and Marketing initiatives?The more data that a Marketing team has at their disposal, the better they can accomplish their goals. Artificial Intelligence is a perfect platform for helping both gather and parse the mountain of data that marketers need in order to effectively do their jobs. Virtual agents are one such avenue that can be utilized to achieve this. We recommend our clients position their Virtual agents as a ‘front-line’ service channel – this not only gives their customers 24/7 access to the answers they need, but it also helps gathers useful customer data that can be utilized by sales and marketing teams to better target their efforts.How do you build Analytics around Conversational AI platforms?Our analytics dashboard offers a deep dive into the interactions of a Virtual agent. Apart from being able to track things like a number of conversations or how many buttons and links are actioned on, we also monitor message and conversation feedback. This feature is popular amongst our clients as it allows them to see how certain intents and responses track with their customers. We have also recently implemented a ‘goals’ system that monitors conversations towards specific business goals. This is a great way to increase conversion rates and see what is and isn’t working in a particular conversation flow.What is conversational AI? What types of technologies run this engine?Conversational AI is the technology powering the next generation of what some people call chatbots. At boost.ai, we think they’re better than that and call them Virtual agents. Using a combination of Deep Learning and Natural Language understanding – as well as a number of our proprietary neural networks – our conversational AI is able to better understand the direction that a conversation is headed and offer intelligent and helpful responses with far greater accuracy than in other solutions. In fact, with our latest Automatic Semantic Understanding (ASU) upgrade, Virtual agents built on our technology are able to reduce false positives in complex customer interactions by up to 90 percent.How can data analytics make virtual agents function more effectively?Data Analytics opens up a world of possibilities for maintaining and improving Conversational AI. For example, if a bank identifies that its customers are regularly asking about a particular product in its portfolio, it can choose to have its Virtual agent proactively mention that product either the next time the customer returns to the bank’s website, or mention it to other customers who might be interested. Similarly, Analytics can be used to find where the gaps in the model might be and generate new Intents and responses almost on-the-fly so the Virtual agent remains constantly up-to-date.Tell us about your Customer Experience products. How can MarTech customers benefit from your AI/ML products?Customer Experience is a primary focus of boost.ai. We believe that if you put Customer Experience first, the rest will follow. Which is why our solution has been developed with a CX mindset from the ground up. While our market-leading algorithms are unparalleled in their ability to understand the underlying Intent and context of the customer interaction, we’ve also developed them to know when it’s appropriate to transfer to a human rather than just answer with a canned ‘I don’t understand’ response. This approach to CX has proved immensely successful for our clients with one major Norwegian bank, DNB, managing in just six months to automate 51% of all chat traffic via their Virtual agent.What is the current state of Machine Learning and AI for Digital Transformation?Machine learning and AI are the catalysts for Digital Transformation. Adoption of these technologies by industries is constantly showing significant results. It is more effective and more accurate decision-making in real-time and can help to dramatically accelerate a business. Every major industry is exploring and educating their employees to approach challenges using data-driven decisions.Can you recommend some best practices when building out a conversation AI solution?At boost.ai, we maintain that it is important that a Virtual agent can be developed and maintained by non-technical personnel. Finding a vendor that provides extensive training material and online certification means you can upskill existing customer support staff into AI trainers. This is key, as it is their expertise and product knowledge that can prove invaluable to maintaining and further developing a conversational AI project after launch. Abhishek ThakurAIASUboost.aimachine learningNLPTech Bytesvirtual agent Previous ArticleTech. 2019: Global Retail Tech Spending to Top $203 Billion This YearNext ArticleLabTwin’s AI-powered Digital Assistant Now Talks Back and Connects Data Sources in the Lab with New Open API TechBytes with Abhishek Thakur, Chief Data Scientist at boost.ai Sudipto GhoshJune 10, 2019, 2:30 pmJune 10, 2019 Abhishek Thakur serves as Chief Data Scientist at boost.ai. After graduating with a Master’s degree in Computer Science from Bonn University in 2014, Abhishek has been working with automatic Machine Learning. He is a former rank 3 in Kaggle competitions.
London Pride Set to Offer Marketers a Big Opportunity to Emphasize Their Company’s Values of InclusivityAs the sun sets on the most sustainable Glastonbury Festival ever, research from email marketing and transactional solution Mailjet reveals a peak in UK and US marketers’ interest in executing values-based campaigns.The study was conducted via a series of email marketing tests sent to Mailjet’s database of over 75,000 marketing subscribers across Europe and America. Recipients were sent different subject lines regarding how to use email marketing to best showcase different mainstream values.In particular, 29% of UK and US marketers opened the direct marketing campaign related to information on how email can be leveraged to better communicate that sustainability is at the core of their brand values.Michyl Culos, Head of Marketing Communications at Mailjet, comments, “We’ve seen a wave of high profile media events this year around climate change, with Sir David Attenborough’s appearance at Glastonbury another crowning moment. Sustainability has become one of the most demanded brand values by consumers, and clearly more and more brands concerned about their environmental impact are looking at how to put this at the forefront of both their actions and branding initiatives.”Marketing Technology News: Aprimo Recognized as Winner for 2019 Microsoft Media & Communications Partner of the YearSafeguards are key when discussing brand valuesMichyl Culos continues, “Showcasing a brand’s values requires an authentic and transparent approach. If a brand is seen as not actually caring about a value and just surfing it, consumers will take notice. For this reason, it’s key for brands to use tools with safeguards in place so that communications around brand values (among other subjects) can only be sent once approved by the appropriate person internally.”With London Pride taking place this weekend to round off a month of LGBT+ celebrations, the findings also highlight that marketers are looking for information on how they can demonstrate the fact that their company embodies their diversity values. The tests noted an increased open rate of 27% for UK and US marketers engaging with content on how brands can put forward inclusivity messages through email campaigns.Mailjet is the email solution for marketing and developer teams to create, send and monitor marketing emails, transactional emails and SMS.Marketing Technology News: Selligent Marketing Cloud Study Reveal Digital Marketers Struggle to Deliver Consistent Omnichannel ExperiencesVia its intuitive multi-user drag-and-drop interface, teams can create impactful email templates together. Mailjet provides a sophisticated SMTP relay in addition to highly flexible APIs, allowing developers to easily integrate its solutions within their apps or services. The company’s cloud-based infrastructure is scalable to any business size and its proprietary technology ensures that emails arrive in the inbox.Brands like Microsoft, AVIS, Etsy, Kia Motors and more trust Mailjet to send over 2 billion emails every month. With over 100K clients and offices worldwide (including London, New York, Paris and Düsseldorf), Mailjet is proud to be both ISO 27001 certified and GDPR-compliant, offering its clients the highest levels of data security and privacy.Marketing Technology News: Say It Now and Booxscale win Amazon’s European Alexa Cup Glasto & Pride; Bump in Engagement Indicates Values Are Back at the Heart of Moment Marketing MTS Staff WriterJuly 5, 2019, 1:34 pmJuly 5, 2019 email marketingEngagement Indicates ValuesGlastonbury FestivalMailjetMarketing TechnologyNewsvalues-based campaigns Previous ArticleBBC World News Launches Personalisable Programme With Millions of Alternative VersionsNext ArticlePanTerra Enhances Streams Offering With Enterprise Integration With Leading Cloud CRM Zoho
MarTech Interview with Ed Breault, Head of Marketing, Aprimo Sudipto GhoshJune 4, 2019, 8:39 pmJune 4, 2019 MarTech Interview Series Ed is a “full stack” marketer driving both the art and science aspects of marketing. As head of marketing, Ed leads Aprimo’s marketing strategy and operations including all paid/owned/earned media, brand experience, product marketing, content marketing, PR, demand generation, and the rebirth and growth of Aprimo. 6senseAIAI in MarTechAprimobrand experiencecontent managementData ManagementDemand GenMarketingMarketing Tech InsightsMarketing TechnologyMartech stackProduct MarketingROISalesforce Previous ArticlePega Launches Enterprise Low-Code Factory to Guide Citizen Developers Making Enterprise-Compliant AppsNext ArticleBioz Launches the Next-Generation of Its Industry-Leading AI Search Engine for Life Science Experimentation About Aprimo “It is essential to create robust knowledge bases that drive operational efficiencies, scalability and growth that can be automated through AI.” Aprimo provides technology solutions for content, operations, and performance that enable enterprises to optimize their brand experiences and the resources they use to deliver them. About Ed BreaultAbout AprimoAbout Ed Breault The MTS Martech Interview Series is a fun Q&A style chat which we really enjoy doing with martech leaders. With inspiration from Lifehacker’s How I work interviews, the MarTech Series Interviews follows a two part format On Marketing Technology, and This Is How I Work. The format was chosen because when we decided to start an interview series with the biggest and brightest minds in martech – we wanted to get insight into two areas … one – their ideas on marketing tech and two – insights into the philosophy and methods that make these leaders tick. Tell us about your role and how you got here? What inspired you to join Aprimo?As VP, Head of Marketing at Aprimo, I drive the market strategy and operations, including all paid/owned/earned media, brand experience, product marketing, marketing, PR, Demand Gen, and the rebirth and growth of the company. Before Aprimo, I worked in complex data in the nuclear energy field, then moved into business transformation, which is what led me to the data and complexity around marketing operations for Aprimo, where I have been for the past 13 years.Could you tell us about the Aprimo Idea Lab? How do you deliver IDEATION through EXPERIENCE at Aprimo? Aprimo offers a platform of best-of-breed capabilities that function as an Experience Command Center which enables enterprises to easily manage all the behind-the-scenes activities involved in delivering impactful customer experiences. Our solutions offer better collaboration and visibility into each stage of the process, from ideation, planning, and budgeting, to creation, analysis, and retirement.Who is your ‘Ideal Customer’? Aprimo helps enterprise organizations in the Financial Services, Consumer Packaged Goods, Retail, Life Sciences, Healthcare, Manufacturing, and Technology industries that need to better coordinate their marketing, customer experience, content, and other teams so they can better manage all their brand experiences.Aprimo Campaign allows marketers and analysts to generate their targeted customer lists, assign offers to subsegments, and orchestrate delivery to any marketing channel: email, direct mail, call, social, and other digital channels. It offers advanced segmentation features that securely query your data in place wherever it rests—on-premise, hosted, or in the cloud. This allows your organization to better target prospects and customers with the best campaigns and offers throughout their customer journey.What is the current state of Product Content Management tools in 2019? How much of that state is influenced by the maturity of data science and customer experience platforms?Product Content Management or Product Information Management is a fragmented market. There are main areas we are seeing right now which are Master Data Management, Product Syndication, Product Content and Experience, and Vendor Portals and Onboarding. Master Data Management manages and distributes product data across the enterprise, integrating with data sources of many domains (customer, supplier, location, etc.) and with heavy data capabilities like data governance, cleansing, etc. Product Syndication supports distribution capabilities globally to hundreds of sales channels, marketing channels, and marketplaces. Product Content and Experience enables product managers and merchandisers to enrich content and create product experiences. Powerful content, workflow, editing, and data relationship tools allow channel marketers, merchandisers, buyers, and channel managers to collaborate in one space. Vendor Portals enable retailers and distributors to manage hundreds of vendor relationships by enabling suppliers to load content directly into the retailer’s PIM.How do you see the Content Experience strategies evolving around omnichannel marketing campaigns?Enterprises are now challenged with providing consistent, engaging experiences on every emerging channel. That requires collaboration and coordination of multiple teams, activities, and messaging to ensure those experiences stay on-brand every time. To successfully achieve this, organizations are building new customer experience teams that draw from different groups across the enterprise and providing them new processes and optimized integrated technology platforms so they can deliver more rich experiences that better support customer expectations as well as ensure they achieve the ROI they desire.What are your predictions on the growing inclination toward delivering Personalization as a service with Content?My prediction is that we are going to see organizations adopt an atomic content strategy to support personalization as a service. This will include storing, cataloging, relating and managing content elements as the smallest particle possible. This coupled with data whether it be customer data, transaction data, preferences data, contextual data, or purchase history and real-time content with the delivery of personalized experiences at scale and as a service. Not only will we see personalization capabilities increase, but the reuse of content and efficiency and effectiveness of content will improve as a result.Which startups in MarTech and AdTech industries are you keenly following?I follow a lot of technology across numerous categories, but 2 pieces of technology that are in a hyper-growth mode right now are 6sense and Drift. These 2 technologies have been game-changers in my MarTech stack. We use Drift for ‘Conversational Marketing‘. We realized that we needed to do more than modernize our buyer’s journey within the digital space. We also had to bring our sales experience up to speed with buyer expectations. Our exploration of the problem uncovered a need to bring conversational marketing into the mix. Drift continues to keep pulling us into the future. We also use 6sense for a ‘Predictive Demand’ for our Account-Based Marketing efforts. 6sense allows us to see into the ‘Dark Funnel’ and get a competitive advantage by prioritizing marketing efforts only on active demand in the market.Elaborate on your best Digital Transformation campaign at Aprimo? Our best Digital Transformation campaign is actually the internal business transformation, that we have achieved after splitting off from Teradata in 2016. After the divestiture, we were left with no operational infrastructure and were facing an evolving market. Aprimo’s short-term transformation strategy included a new operational model, internal product enhancements, and a series of acquisitions to help us round out our platform of solutions so we could not only connect the entire marketing ecosystem but also transform our platform into an Experience Command Center that enables enterprises to better manage all the behind-the-scenes activities involved in creating rich customer experiences.How do you prepare for an AI-centric ecosystem as a marketing leader?The general reason for adopting AI is that most marketing departments are so focused on the outbound execution side of things, they forget that tremendous savings can be found by utilizing this emerging technology to expedite content creation and simplify the internal coordination of getting their activities completed. But, before they can begin implementing any kind of AI, they must first determine a business value for each area that they are looking to enhance with it. For example, utilizing AI for automated asset tagging can decrease content creation costs and reduce asset search time, while utilizing AI for routing tasks could increase the percentage of on-time projects and decrease employee burnout. Creating strategies and business values for AI applications not only increases stakeholder buy-in but ultimately helps marketers create better success metrics for the entire project.How do you inspire your people to work with technology at Aprimo?I mandate that 10% of everything we do is new. Experimentation, testing, and continuous evolution of what we are doing is part of our culture. Also, when we pick a technology we go all in to understand its full potential. I personally ride along and with my team, as I need to be fully aware of what our technology can do, I am always looking for a competitive advantage and need to be unlocked within the stack.What apps/software/tools can’t you live without?Hands down Salesforce, Aprimo, Drift, and 6sense.What is your smartest work-related shortcut or productivity hack?My passion is triathlon and it requires lots of long workouts. I hack into this by preparing for them by downloading lots of podcasts and audiobooks. When you are left with your thoughts and rich content is filling your head, it enriches your ability to find that next big idea.What are you currently reading?Currently in hand is ‘The Sales Acceleration Formula: Using Data, Technology, and Inbound Selling to go from $0 to $100 Million’ by Mark Roberge, but I typically take consume through audio as mentioned in my productivity hack.What is the best advice you have ever received?Get comfortable at staying uncomfortable.Tag the one person in the industry whose answers to these questions you would love to read:Robert RoseThank you, Ed Breault! That was fun and hope to see you back on MarTech Series soon.
Avoid 29% of Frustrated Customers: Add a Personal Touch to Your WORDPRESS Website Jared CornellJuly 5, 2019, 9:00 amJuly 5, 2019 Customer service plays a big role in any company’s journey to the top. The advent of social media has complicated the way customer service used to work a decade ago. We can now broadcast our experiences to the entire world. Ergo a single instance of bad customer service can be detrimental to the reputation of your business. Even the best of us make mistakes when dealing with frustrated customers.How you choose to approach these negative customer experiences is the real question. But it doesn’t come with a universal solution that can be used to ensure 100% customer satisfaction. We can only learn to identify and rectify bad customer service cases as soon as possible.Think about it, with a customer-friendly experience, you can make the customer feel important and establish a personal connection that can ensure that you get repeat business from satisfied customers. In the next section, we have compiled some useful tips so that you can get a personal touch with your visitors:How to add a personal touch to your website?Currently, customers’ perception of your brand is being fuelled by your Customer Service team. You may already be aware that conversions can scale up with Personalized Marketing. In the same way, you can win a life-long customer by personalizing customer service.Consider the case of Starbucks, you order, and the barista writes your name on the cup. It is a simple gesture from a layman’s point of view. It doesn’t seem to be related to satisfying your thirst for coffee. In actuality, it is about building a personal connection. It enables the barista to greet customers by their name. If you are a regular Starbucks customer, chances are the barista will remember your name. While you may not have consciously thought about it, such simple gestures automatically make you a loyal customer to the brand.While there are thousands of tools available online, we understand how difficult it can be to pick the best fix to personalize your modern website.Read more: How to Create a Customer-Centric Strategy for Your BusinessWe have compiled a list of actionable ways to prevent bad customer service, get a personal touch with your visitors, and win their trust.1. Live Chat for Customer ServiceNowadays, customers demand instant help to their queries, and calling or emailing support isn’t fast enough. This is why getting the best WordPress live chat plugin is essential. Irrespective of the scale or size of your business, if you choose the right plugin, you can capture leads and supercharge your sales.Live chat for customer service can help you in managing tickets and resolving customer issues by anticipating what the customer is going to type and assisting you with canned responses. Apart from real-time visitor monitoring, WordPress live chat plugin can drive personal interaction even further using post-chat feedback. When a customer feels that they are being heard, they’ll automatically get aligned to your business.2. Customer Relationship Management (CRM)While some chat plugins also come with a built-in CRM, you can use specialized CRM solutions to get invaluable insights on customer service and engagement.Many new tools are being developed and released every day so you must analyze and try before you finalize one. CRM can help you know more about your customers, their location, favorites, purchase history, etc. This way, you can send personalized follow-ups to customers with attractive offers and thoughtful reminders. You can also use CRM to collect feedback and avert bad customer service.3. Personalized Rewards and Loyalty ProgramThe best way to retain your customers is to create a system in which they get rewarded every time they take the desired action. For instance, if you have an e-commerce website, then you can reward your customers based on their purchase. Purchase based reward system is also one of the most popular loyalty program already being used by some of the world’s most famous e-commerce platforms.4. Customized Product RecommendationsHave you ever seen the recommended products on your favorite shopping websites? If you answered yes, then you are already familiar with the use of custom product recommendations. You can further engage your customers by displaying user-specific information on your website, such as most popular products, highest rated products, recently ordered products, recommended products based on customers browsing & purchase history, etc. Create an appealing customer experience using plugins that offer custom product recommendations based on customers’ interests.When customers visit your website and find relevant recommendations in fewer clicks, they save a lot of time, which leads to faster conversions. This can not only help drive new customers but can also boost your sales manifolds.Dealing with Frustrated Customers Isn’t ImpossibleTo ensure positive word of mouth and engage happy customers isn’t rocket science. Adding a personal touch to your website is like adding the cherry on the cake. You may be already working fine without it, but if you do offer a personalized experience, then it can work wonders in terms of customer loyalty. Choosing the right tool for your website can have a great impact on your customer support service.Whether you use only the WordPress live chat plugin or employ all four listed above, you can confidently avoid 29% of frustrated customers with these easy tools.Read more: How to Leverage Relationships Through CRM crmCustom Productcustomer experiencecustomer loyaltycustomer servicePersonalized Marketing Previous ArticleBaidu Transforms Mobile Ecosystem with New Integrated AI SolutionsNext ArticleVIDDO DONATE: Charity in Focus
B-Scada Inc. Launches New Text Messaging Marketing Platform PRNewswire1 day agoJuly 22, 2019 B-Scadaemail marketingFuzz Mobile Marketing SolutionsMarketing Technology NewsNewsText Messaging Marketing Platform Previous ArticleHow to Make Top-Ranking Evergreen Content from a Tool Review PostNext ArticleWill Salesforce Customer 360 Arrival Push CRMs and DMPs Out of Equation in 2020? B-Scada, Inc. With the amount of spam distributed, response rates for email marketing plummeting and younger consumers texting instead of using email and desktop computers, many companies are now turning to text messaging as their primary means of communication and marketing to their customer base.B-Scada Inc., known for its industrial automation software, has decided to diversify its product offerings, and has launched a new company in the mobile marketing space.To address this new demand, B-Scada has created Fuzz Mobile Marketing Solutions Inc. and has developed an online platform for sending bulk SMS messages, executing drip campaigns, conducting surveys, signing up subscribers, and doing basic customer relationship management online all with text messaging.Marketing Technology News: Chorus.ai Expands Robust Ecosystem of Sales TechnologyFuzz MMS combines the latest text messaging technology and relationship management to provide a comprehensive marketing platform for today’s mobile world. The Fuzz solution is a pay-as-you-go online platform, more information and a free trial of the system.In addition to providing the Fuzz Mobile Marketing Solution, the new company will provide consulting services and custom software development to assist companies in integrating text messaging into their own products and business solutions. Customers can leverage Fuzz’s expertise in SMS mobile messaging and AWS cloud development to generate custom solutions that can be incorporated with their existing business processes. These can include chat bots, two-factor authentication, alerts, surveys and more.Marketing Technology News: Firefly Recruits Former Google and Clear Channel Execs to Spearhead Measurement and Analytics for Fastest-Growing Media Platform in USThe Fuzz solution is currently available in the United States and Canada.Marketing Technology News: Pop Art Announces the Launch of BAM! – the Sales Enablement Platform
Jai Tulja Bhavani Arts and Science Junior College CentreJhundKaagarMaharashtra 12th results 2019 First Published: May 28, 2019, 5:07 PM IST After wooing the audience with her soulful performance in Sairat, the lead actress Rinku Rajguru has now outshined in her academics too. Rinku, who became famous with her character of Archi in Sairat, scored 82% in Maharashtra HSC Result 2019. With highest marks in Geography, the actress scored 54 English, 86 in Marathi, 83 in Political Science, 77 in Economics and 49 in Environment Education.After gaining fame with her work in Sairat, Rinku Rajguru didn’t take studies lightly and her results are proof to it. She took her exam as an external student at Jai Tulja Bhavani Arts and Science Junior College Centre. Back in 2017, Rinku scored 66.40% in Maharashtra SSC Results. The Maharashtra State Board of Secondary and Higher Secondary Education declared MSBSHSE HSC result 2019 or the MSBSHSE Class 12 results 2019 today in a press conference. The Maharashtra HSC result 2019 or Maharashtra 12th results 2019 have also been officially released by the MSBSHSE Maharashtra Board on its website at mahresult.nic.in and results.maharashtraeducation.com.This year, over 14 lakh students registered for Maharashtra HSC examinations, which took place between February 21 and March 20. The pass percentage of Maharashtra HSC Result 2019 is 85.88%, with Konkan district achieving the highest result.Rinku Rajguru gained national fame after her work in Sairat, winning her two national awards: National Film Award – Special Mention and National Film Award – Special Jury Award. She has also worked in movies like Manasu Mallige, Kaagar and Jhund.
Tanushree Dutta started the #MeToo movement in Bollywood last year when she accused Nana Patekar of sexual misconduct on the sets of the 2008 film Horn Ok Pleassss!. The actress inspired hundreds of others to open up about their experiences in the film industry. But it seems the case that started it all, has itself run out of steam due to lack of evidence. The Mumbai police has informed a local court that they have no evidence to prosecute Patekar in the molestation case lodged against him by Tanushree.The much-awaited teaser of Saaho has finally been unveiled today, showing Prabhas in an intense actin-packed role. The teaser is full of high-octane scenes from the thriller film that is said to have been made on as grand a scale as Hollywood actioners. Shraddha Kapoor, who is making her Telugu debut with the film, is also seen pulling off some powerful stunts. More on these and other entertainment news in our wrap today.Tiger Shroff and Disha Patani are both terrific dancers, and the actors showed off their dancing skills once again. In a video posted to celebrate Disha’s birthday today, the actress is seen dancing to their song Befikra with Tiger. The Baaghi actor posted the video to wish his rumoured girlfriend happy birthday.Read: Tiger Shroff Puts Up Intense Dance Video With Disha Patani to Wish Her Happy BirthdayChris Evans hasn’t always been a righteous superhero. On either side of landing the title role of Captain America in the MCU franchise, the actor has appeared in a number of critically-acclaimed movies, all of which showcased Evans’ varying degrees of acting talent. But sadly, his superhero fame always seemed to overshadow the real artiste inside him.Read: Chris Evans Could Have Been More Than Captain America Had You Gone to See His ‘Good’ MoviesThe teaser of Saaho has 90% action scenes, promising that Prabhas fans, who are waiting with bated breath after watching him last in Baahubali: The Conclusion, won’t be disappointed. From superhero-like shots to powerful fight scenes, the actor has been given ample space to show off his brawn. Read: Prabhas Goes from Romantic to Super Violent in 10 Seconds in Saaho TeaserThe Nana Patekar sexual harassment case has been closed by the police, on grounds that there was ‘no prima facie case against the actor’. Tanushree reacted to it by saying, “I’m neither shocked nor surprised being a woman in India this is something we all have got used to. If rape accused Alok Nath got a clean chit and returned to movies then surely it was not going to be difficult for harassment accused Nana Patekar to get himself a clean chit to continue to bully hapless young women.”Read: No Proof Against Nana Patekar in Sexual Harassment Case Filed by Tanushree Dutta, Cops Tell CourtPopular actor Varun Tej Konidela met with a road accident recently. His car was hit by another car on National Highway 44 at Rayanipet village in Kottakota, when the actor was on his way to Bangalore from Hyderabad. While both the cars have been damaged badly and four people have been reported injured, the actor has narrowly escaped unhurt.Read: Varun Tej Narrowly Escapes Road Accident, Thanks Fans for Their ConcernA shirtless photograph of Arjun Kapoor not just caught his fans’ attention, but also impressed actress Malaika Arora enough to react. Malaika reacted to the image by posting some bicep emojis in the comments section. A string of other Bollywood personalities commented on Arjun’s brawny frame.Read: Arjun Kapoor’s Shirtless Photo on Instagram Gets This Reaction from Malaika Arjun Kapoor Malaika AroraCaptain AmericaChris Evanscontroversy between tanushree dutta and nana patekar First Published: June 13, 2019, 9:18 PM IST
Filmmaker Danny Boyle, who made headlines last year over his departure from Bond 25, says the key takeaway from the experience is the realisation that he is not “cut out” for franchise cinema.The Oscar-winning filmmaker had in August last year dropped out of the project along with his frequent collaborator, screenwriter John Hodge, over “creative differences” with the producers. Boyle was replaced by True Detective director Cary Joji Fukunaga on the film.In an interview with Metro, the 62-year-old director said he will never take on a big studio franchise again.”I learned my lesson that I am not cut out (for franchises) otherwise you’re digging in the same hole. I am better not quite in the mainstream franchise movies, is the honest answer. I learned quite a lot about myself with Bond, I work in partnership with writers and I am not prepared to break it up,” Boyle said.”We were working very, very well, but they didn’t go down that route with us, so we decided to part company. It would be unfair to say what it was because I don’t know what Cary (Fukunaga) is going to do,” he added.Previously, Boyle had called his exit from the project a “great shame”.The filmmaker is currently promoting his upcoming musical comedy Yesterday. Inspired by The Beatles, the film, with a screenplay by Richard Curtis, is based on Jack Barth’s story.It features Indian origin actor Himesh Patel in the lead as Jack Malik alongside Lily James, singer-songwriter Ed Sheeran and Kate McKinnon.Bond 25 will mark Craig’s fifth outing as famed British spy following Casino Royale, Quantum of Solace, Skyfall and Spectre.Oscar winner Rami Malek is taking on the role of the bad guy.Actor Ralph Fiennes, Naomie Harris and Ben Whishaw will also reprise their roles in the film.French star Lea Seydoux, who played psychologist Madeleine Swann in Sam Mendes’ Spectre, is also returning. The film will release on April 3, 2020 in the UK. Bond 25Bond 25 movieCary Joji Fukunagadanny boyle First Published: June 19, 2019, 3:23 PM IST
The Mumbai Police on Thursday lodged a rape case against Bollywood actor Aditya Pancholi on a complaint filed by a well-known actress. Mumbai Police spokesperson Deputy Commissioner of Police Manjunath Shinge confirmed the developments but declined to elaborate. However, official sources said that the complaint has been filed against Aditya in the matter that purportedly took place some 10 years ago when he had allegedly sexually assaulted the actress.The Versova Police have lodged a first information report under various sections of the Indian Penal Code and launched a probe into the actress’ complaint.As reported by indiatoday.in, Versova Police Station has registered a case vide CR no 198/2019 U/s 376, 328, 384, 341, 342, 323, 506 IPC.The police, however, said that it would be difficult to prove the case and gather evidence since the case is almost 10 years old. An FIR has been registered and investigations have started.Pancholi is a Bollywood actor-producer whose last major role was in the film Bajirao Mastani in 2015, which was directed by Sanjay Leela Bhansali.(With inputs from IANS)Follow @News18Movies for more #MeToo movementAditya PancholiAditya Pancholi Mumbai PoliceAditya Pancholi police First Published: June 27, 2019, 8:10 PM IST
Arjun Reddy star Vijay Deverakonda calls his fans ‘Rowdies’. The actor identifies with the term so much that he has also launched clothing brand called Rowdy, inspired by his personality. The Telugu star is often seen sporting his ‘Rowdy’ T-shirts at promotional events. The apparel brand has clothes made for men so far, but reports say that he is planning to launch the female version of his clothing line. It is also being said that the female version will have his Geetha Govindam and Dear Comrade co-star Rashmika Mandanna as the brand ambassador. Though an official statement is yet to be made, the news has already generated quite a buzz among fans of Vijay and Rashmika. The actors paired up for the first time in Geetha Govindam, which was well recieved by the audience. There is a lot of hype around their next release, Dear Comrade, which is set to release on July 26 in Telugu, Tamil, Malayalam and Kannada. Currently, both Vijay and Rashmika are busy with the promotional activities of their upcoming film.The 30-year-old actor shot to fame with the blockbuster Telugu hit Arjun Reddy in 2017. The film was recently remade in Hindi as Kabir Singh, starring Shahid Kapoor and Kiara Advani in the lead. To congratulate Kiara on the success of the film, Vijay had sent her some clothes from his brand. Kiara had revealed on her Instagram story that she’d received a special present from Vijay, who had also sent a handwritten note. “Kiara, congratulations for Kabir Singh! Enjoy the success. Sending you my best and also some of my clothes… that sounds wrong – ‘clothes from my line’,” he wrote.Follow @News18Movies for more actor Vijay DeverakondaArjun Reddy Kabir SinghArjun Reddy Star Vijay DeverakondaDear Comrade film First Published: July 18, 2019, 12:24 PM IST
biharBJPcongressLok Sabha elections 2019 First Published: May 23, 2019, 8:21 PM IST New Delhi: In its landslide victory, the BJP has seen its vote share soar past 50 per cent in at least 13 states and Union territories, a feat which the rival Congress could manage only in Puducherry.Besides, the main opposition party’s voting percentage has remained in single digits in politically important states like Uttar Pradesh, West Bengal, Bihar and Andhra Pradesh, as per the latest data from the Election Commission. As per the preliminary estimates, the BJP has significantly improved its national vote share from 31.34 per cent in 2014 to a new record high, while there appeared to be only a marginal change in case of the Congress from its 19.5 per cent score of the last elections.The BJP had got 7.74 per cent vote share in 1984 when it got two Lok Sabha seats, after which it consistently saw an increase till 1998 (25.59 per cent) and then slipped for three consecutive national elections till 2009 (18.8 per cent), before surging again in 2014.The Congress, which secured 45 per cent votes in the first parliamentary elections in 1952, saw its voting percentage remain in 40s till the 1971 elections. After a slump to 34.5 per cent in 1977, the Congress again returned to 42.7 per cent in 1980 and then to a record high of 48.1 per cent in 1984/85.While the elections held immediately after Indira Gandhi’s assassination in 1984 saw the Congress record a vote share of 49.1 per cent, it got 32.14 per cent votes in delayed polls that were held in Punjab and Assam in 1985 — resulting in an overall figure of 48.1 per cent.The Congress vote share, however, began to dip after that with its voting percentage dropping to 39.5 per cent in 1989 and further to 20s between 1996 and 2009, and even below that mark in 2014.The state-wise preliminary data for the 2019 elections showed that the Congress could get a vote share of just about 6 per cent in Uttar Pradesh and West Bengal, and a little higher at about 7 per cent in Bihar. The score is even worse at just about 1 per cent in Andhra Pradesh and Sikkim.Even in Punjab, where the party has done relatively well, the Congress vote share is about 40 per cent with Puducherry being the only place where it has crossed the half-way mark at about 57 per cent.In comparison, the BJP has got close to 50 per cent in Uttar Pradesh and even higher in Haryana, Madhya Pradesh, Rajasthan, Chhattisgarh, Uttarakhand, Gujarat, Jharkhand, Himachal Pradesh, Goa, Karnataka, Delhi, Chandigarh and Arunachal Pradesh.In West Bengal also, the BJP has secured close to 40 per cent votes and in Jammu & Kashmir it has scored approximately 46 per cent.Among the states where it fought the election in alliance, the BJP got close to 10 per cent in Punjab, 27 per cent in Maharashtra, 35 per cent in Assam, 24 per cent in Bihar and 3.34 per cent in Tamil Nadu. In Telangana, the BJP has got nearly 20 per cent votes, while it could get only 0.9 per cent in Andhra Pradesh. In Kerala, the BJP has got nearly 13 per cent and over 38 per cent in Odisha. Manash Kalita Neog, co-founder of policy advocacy firm Chase India, said the BJP’s nearly 50 per cent vote share in UP is a testimony to the huge groundswell for Brand Modi. “Pan-India, from a 31-32 per cent votes in 2014, as per the ongoing trends, we can say that the NDA will be hovering around 50 per cent vote share, which is a huge mandate considering the Hindi heartland as well south India has got strong regional parties,” he said.Anup Sharma, mentor and senior fellow at democratic sustainability think-tank The Lentils Institute, said Prime Minister Narendra Modi has cemented his brand identity that resonated with far more people voting for his party.”Every election is fought on narratives and an agenda, and the opposition failed to create a narrative and only had one agenda — Defeat Modi. “Through a strategically planned outreach campaign and in-your-face messaging, the BJP’s narrative overshadowed all other parties,” he said.While the Congress was unable to communicate what it stands for on major issues, the BJP, on the other hand, played around Modi’s personal popularity and his strong image on national security and built the narrative around it, Sharma said.
New Delhi: The official website of BJP’s Delhi unit was hacked on Thursday while the party’s new government was being sworn in at Rashtrapati Bhavan.The hackers posted pictures of beef on website of the party’s Delhi unit. The navigation bar on homepage of the website was replaced with the word “beef”.”We have taken cognizance of the matter. The site has been brought down for taking corrective measures.”We will get down to the bottom of it and ascertain how it happened and who all are responsible for the hacking,” Delhi BJP IT cell incharge Pratyush Kant said. beef banBJP websitedelhi bjpdelhi bjp website hacked First Published: May 30, 2019, 8:24 PM IST
Story TimelineIf Google Pixel 2 ditches its headphone jack I swear to godBelkin just fixed Apple’s big headphone jack problemGoogle Pixel 2 revealed in XL pack of detailsPixel 2 on-device machine learning sends no info to GoogleGoogle made a huge mistake with Pixel 2Google Pixel 2’s camera gets a making-of video of its own This week Google responded to public outcry about the lack of a standard audio headphone jack for the Pixel 2 and Pixel 2 XL. The response comes from Google Pixel/Nexus Community Manager Orrin Hancock. “The Pixel 2 still comes with a headphone jack,” said Hancock, “but we have moved to USB-C, a standard that is becoming commonplace in the best phones and laptops of today.” In his forum response, Hancock’s wording is a little off – especially if you consider a headphone jack to be just that, and not a jack combined with all sorts of other functionalities. On the positive side of this situation, Hancock does mention the adapter (see below)* as well as a big fat list of USB-C headphones that’ve thus far been confirmed to work with the Pixel 2 and Pixel 2 XL.In a Google Support forum for the Pixel Phone collection, Hancock continued. “Moving to the USB-C audio port with Pixel 2 allows us to provide a better audio and digital experience, as we move towards a bezel-less future.” He then went on to make a list of USB-C headphones that’ve been confirmed to work with the Pixel 2’s USB-C (as included in the snapshot above.) SEE TOO: Why Google Pixel 1 may become priceless*Hancock also mentioned – or confirmed, rather – that the Google Pixel 2 will come with an adapter in the box. This adapter connects to USB-C and converts to standard 3.5mm headphones. Hancock also suggested that other headphones, adapters, and splitters should work, but that users should “please be sure that they are compatible with digital audio and support the proper audio standards.” What’s suggested generally means to avoid analog audio through USB-C, since neither the Pixel nor the Pixel 2 support analog audio through their USB-C jack. Instead, look for Digital Audio from a brand you trust – and even then, making sure the device works before purchasing it (if that’s possible in your situation) is always best.
The 13.3-inch “Full HD” screen is finally laminated, addressing one of the flaws of the SurBook. This leaves no gap between glass and display, affords better brightness and clarity, and reduces the effect of parallax. But Chuwi made the extra step of changing the design as well, switching to a 2.5D “arc” glass that you often only see on smartphones and some tablets.The processor is finally upgraded to a Core m processor. Even if it’s one generation behind, the Core m3-7Y30 is still a considerable step up from the Atoms and Celerons of the past, while still remaining fanless. It still has 6 GB of RAM but, sadly, sticks to using eMMC for its 128 GB internal storage.Chuwi throws in some other new features with the CoreBook. One is the addition of a fingerprint scanner it amusingly calls “Touch ID”, which will, of course, work via Windows Hello. That does mean that Chuwi added a home button at the bottom bezel (when in landscape). It also switched from a hinge like that on the Surface to one where the stand and the angle depends on the keyboard cover instead. While it promises 165 degrees, more than the SurBook’s 125 degrees. we still have to see it in action to judge whether it was a step forward or in the opposite direction.Like with the SurBook, Chuwi will be bringing the CoreBook to Indiegogo, more as a confirmation of market interest than a need for funds. It will also only make 300 units available this time around. Those who sign up will get a super early bird discount once the campaign starts. Chuwi is also holding a giveaway promo that ends November 10 for a chance to get a free CoreBook. Chuwi has quite a number of tablets and laptops, and some of them might easily be accused of aping designs from Microsoft and Apple. Its latest success story, the SurBook, and the upcoming SurBook Mini, all too easily call to mind Microsoft’s Surface line in both name and form. Coming on its heels, however, is a new CoreBook 2-in-1, soon to appear on Indiegogo, that not only learns from hard-earned lessons but also dares to break free of the shackles of the familiar past. It is not a Surface tablet. That will probably the first thing that will come to mind to anyone familiar with Chuwi’s products when seeing the CoreBook. It’s closest look-alike is, perhaps, the Huawei MateBook E, which, perhaps unfortunately for Huawei, isn’t exactly a familiar design. Even then, the Chuwi CoreBook differs so significantly, both inside and out, that it’s safe to say the manufacturer has finally found a safe spot to be in.